Heavenly London Reviews

Exceptional Quality: High-quality jewelry with exquisite craftsmanship and timeless elegance.

Sustainability: Responsibly-sourced materials and recyclable packaging, ensuring a minimal environmental impact.

Customer Service: Exceptional customer service, with staff willing to assist with size changes or any inquiries in a timely manner.

Unique Designs: Unique and beautiful designs, including a range of products from imitation jewelry to bespoke pieces tailored to individual preferences.

Luxury at Accessible Prices: Luxury sustainable diamond alternatives that are affordable, allowing customers to enjoy the look and feel of expensive jewelry without the high cost.

Promotions and Discounts: Various discount codes available, such as 'heavenlybf30' for 30% off, 'MAMA30' for an extra 30% off, and 'let50' for 50% off select items.

Free Delivery: Free international delivery on orders over £250 and free delivery on orders over £150.

Returns Policy: 21-day returns policy for customers to ensure satisfaction with their purchases.

High-Quality Imitation Diamond Jewellery: Offers a diverse range of luxurious and sustainable imitation diamond jewellery, including popular items like the Les Formes Gold Emerald Earrings and the Bespoke Gold and Diamond Name Necklace.

Competitive Pricing: Prices start from £30 for simpler designs and go up to £2,300 for more intricate pieces, with sales and discounts available on select items.

Flexible Payment Options: Accepts payments via Klarna, allowing customers to shop now and pay later, as well as credit cards.

Customer Service: Customer service ratings are high, with a 4.3 rating for customer service.

Return Policy: Offers a 21-day return policy, allowing customers to return items within three weeks.

Fast Delivery: Most items are delivered within 2-5 days.

Non-Refundable Shipping Costs: Shipping costs are non-refundable, and customers are responsible for return costs.

Cancellation Policy: Bespoke piece orders have a 24-hour cancellation policy, after which a 100% production fee is charged for cancellations.

Customs and Import Fees: International orders may incur customs and import fees, which are the customer's responsibility.

Refused Delivery Fees: If deliveries are refused, the full order amount may not be refunded, and a flat fee may be deducted for returns.